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Returns

Returns

We hope you love your Lepe purchase, however, if you are looking to make a return then we are happy to offer a full refund or exchange within 14 days of your order.

Please email lepecandles@gmail.com confirming what you would like to send back together with your order number and we will arrange the return.

Refund conditions

  • Items must be returned unused and in good and saleable condition.
  • We recommend all returns are sent using an insured and recorded delivery service with tracking and scanning.
  • Lepe does not accept liability for any returned goods lost or damaged in the post.
  • Please be sure to include your order number when returning the item.
  • Returns outside the stated time frame will only be accepted at the discretion of Lepe.
  • Refunds will only be made to the card used to purchase the goods with.
  • Credit and debit card refunds may take up to 10 working days for your bank to complete.
  • Lepe does not accept liability for the length of time particular banks take to process refunds.